What currency are the prices do I see in the site?
All prices are in CAD.
I just placed an order, when will it ship?
As each pair of kicks are custom made with the brides/bridesmaids/mother of the bride's name and event date, please allow a maximum of 3 month production time. If we have the item in stock at time of purchase production time will be much shorter but we can discuss this on a case by case basis.
We try our best to ship items as fast as we can. Please allow days production time for your order to ship out, average shipping times are 2-21 days depending on shipping selection. Please email us at firstname.lastname@example.org for more information.
I am not in love with my order, can it be returned? What if there is an issue? Each pair of kicks are final sale - no returns, refunds or exchanges as each pair of kicks is custom made.
Can I cancel my order?
You are able to cancel your order with no penalty within 24 hours!
I have entered an incorrect address or information what do I do now?
Please notify us via email at email@example.com with any necessary changes within 24 hours. After 24 hours order is final.
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make the best day of your life even more memorable! Please send us an email to firstname.lastname@example.org and we will be happy to assist you in any way we can. We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly.